Terms & Conditions

Last updated: May 19, 2026

1. Program Name

TextWait — SMS Queue & Reservation Notifications

2. Program Description

TextWait provides SMS-powered queue management and reservation services for restaurants. When you join a restaurant's waitlist or make a reservation, you may opt in to receive text message notifications about your queue status, table readiness, reservation confirmations, and reminders.

3. Message Frequency

Message frequency varies based on your interaction with the service. Typically you will receive between 1 and 5 messages per visit, which may include:

• Queue position updates
• Table ready notifications
• Reservation confirmations
• Reservation reminders

No recurring marketing messages will be sent. All messages are transactional and related to your current queue or reservation status.

4. Message & Data Rates

Message and data rates may apply. Please contact your wireless carrier for details about your messaging plan. TextWait does not charge any fees for SMS notifications.

5. Opt-In & Consent

By providing your phone number and opting in to SMS updates at a participating restaurant, you consent to receive text messages from TextWait related to your queue status or reservation. Consent is not required as a condition of purchase or service — you may always choose to wait without SMS notifications.

6. Opt-Out Instructions

You can opt out of receiving text messages at any time:

• Reply STOP to any message you receive from TextWait. You will receive a one-time confirmation message and no further messages will be sent.
• Inform your host or server that you no longer wish to receive SMS updates.

7. Help & Support

For help or questions about the SMS service:

• Reply HELP to any message you receive from TextWait for assistance.
• Speak with your host or server at the restaurant.
• Contact us through our website.

8. Supported Carriers

TextWait SMS notifications are supported on all major U.S. wireless carriers. Carriers are not liable for delayed or undelivered messages.

9. Privacy

Your privacy is important to us. Please review our Privacy Policy for information on how we collect, use, and protect your data. We do not sell or share your personal information with third parties for marketing purposes.

10. Service Availability

TextWait is provided "as is." We make reasonable efforts to ensure timely delivery of SMS notifications but cannot guarantee delivery due to factors outside our control, including carrier delays or network issues. TextWait is not responsible for missed notifications.

11. Changes to These Terms

We may update these Terms & Conditions from time to time. Changes will be posted on this page with an updated effective date.

12. Contact Us

If you have questions about these Terms & Conditions, please contact us.